While we work hard to ensure that you get the best quality products every single time you shop at our Shop.DigitalBix.Com, still there may be some unfortunate times when you get the damaged or defected item which you may want to return or replace.

Free Product Replacement:

In case you have received a damaged or defective product from us, you must inform us within 24 hours for a replacement. You need not pay the extra cost. However the Replacement subject to the availability of the stock. In case we are not able to replace your product within the stipulated time, you will receive a full refund from our side.

Cancellation Charges:

You can cancel your order before it has been shipped from our warehouse. This does not include items purchased on sale.

If you fail to inform us about the cancellation of your order within the 24hour from the order time

There will be 4% deduction on any cancellation of prepaid orders as per the policy of payment gateway. Also, you will liable for all the costs involved in both dispatch and return shipping.